Self-management: empowering employees - Docu - 2015
58Are self-managed teams the future of our workplace? The role of the manager, and especially the middle management, is under fire. Three organizations show how providing space for self-management lead to empowered employees. The concept of empowering employees and trusting them to decide when and how they will work, without any middle management required to check on them, makes its way in our way of working.
Original title: Het einde van de manager
The classic business as we know it: with many managers, syrupy decision-making, protocols and overhead; does not seem to work anymore. Many companies are struggling with high absenteeism. Employees are unmotivated and that is at the expense of productivity. But there are other possibilities.
Our economy shifted to a knowledge economy and our work does not necessarily have to be done between 9 and 5. New forms of organization and management fit in with this. But how do you do that and what does it deliver?
VPRO Backlight is looking for the company of the future, where the manager as we know it has disappeared and where people decide for themselves how and when they work without being checked from above.
In the construction company Kesselaar & Zn. in Alkmaar, the employees arrange everything themselves. The company, unlike many other construction companies, profits, works cheaper and delivers on time.
At the Belgian Federal Public Service Social Security in Brussels, (comparable to the Dutch Ministry of Social Affairs) the 1100 employees determine themselves when they work and how they do so. The managers are now called coaches and they are judged by 'their' people.
And while the Dutch National Police is currently in the middle of one of the most radical reorganisations ever, experiments are being carried out on the work floor with 'control-poor' teams. The idea: fewer protocols and more security.
For social media: http://www.bain.com/publications/articles/firm-of-the-future-managers-and-the-end-of-hierarchy-video.aspx
https://www.theneweconomy.com/strategy/the-end-of-managers-workers-are-now-able-to-supervise-themselves
Originally broadcasted by VPRO in 2015.
© VPRO Backlight February 2015
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Credits:
Director: Chris Vijn
Research: Marijntje Denters
Production: Helen Goossens
Editors: Marije Meerman, Doke Romeijn
English, French and Spanish subtitles: Ericsson.
French and Spanish subtitles are co-funded by European Union.